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Customer Support -

We offer our customers several ways to contact us.  Our telephone lines are extremely busy, if we miss your call and you receive our voice mail please leave your contact information, we do our very best to return calls as quickly as possible.

Ordering - The fastest and most efficient way to place an order is through our website  Orders placed online are sent directly to our shipping department for fulfillment.  Quick and easy with email communication as your order moves through the fulfillment process.

Product Questions - Most product questions regarding ingredients and usage can be answered quickly by viewing the appropriate pages on our web site. Each main product page has a section labeled 'Product Facts' with the ingredient breakdown and feeding instructions. The fastest way to have specific questions answered is through email.  Please email

Order and Order Tracking -  When your order ships you will receive an email with your tracking information.  If you did not receive a shipping email, please check your spam folder.  You may log into your account where you will find real time information on the progress of your order. Customers have access to all ordering information including tracking information.  If you require more information, please email 

(877) K9POWER (597-6937)
Monday-Friday  9:30 am - 5:00 pm EST
Fax: (877) 216-8882

Manufacturing - Operations - Distribution
K9 Power®
5359 Industrial Way
Benicia, CA 94510

Corporate Offices
K9 Power®
100 South Ashley Drive  Suite 1130
Tampa, Florida  33602