Money Back Guarantee

If you are not completely satisfied with any K9Power® product, simply return the unused portion in its original container and we will refunded your purchase price 100%, replace, or exchange the product for you. (if purchased from K9Power directly). We will even email you a return label so you do not have to pay the return shipping. If your purchase was made at any one of our partner outlets, the return should be made at the place of purchase.  If for any reason there is a dispute with your return at a partner outlet please contact K9Power directly. 

We recognize the important needs of our customers to have the highest quality pet nutrition supplements that are fully guaranteed in the case they do not fit your pets needs. We value and appreciate your business and we will do everything in our power to make your return a smooth and easy experience. K9Power® stands 100% behind all of our products, period! We believe that if we produce the highest quality products based on scientific health & wellness principles and provide excellent customer service, you will continue to patronize us and hopefully tell other dog friends!

Why do we sound so confident?

• Over two decades earning the trust of the most discerning dog enthusiasts!

• We use only the highest quality ingredients and extracts from premier human-grade suppliers.

• Our products are scientifically formulated according to health and wellness principles based on extensive clinical research and the needs of every type of canine and all stages of their life cycle.

• No flax, soy, wheat, gluten, by products, meals, fillers, artificial coloring or artificial flavors.

• K9Power is a family-owned business, and our manufacturing facility in Benicia, California is USDA, FDA and cGMP.

• K9Power adheres to the strict ingredient requirements of the National Animal Supplement Council and is preparing for the council's required independent audit for certification.

• Meeting the highest quality standards has always been, and will always remain, the hallmark of K9Power®.

All returns must be accompanied by a return merchandise authorization number (RMA). Please contact us at 877 K9POWER (597-6937) or by email for authorization and return instructions. Please include a copy of the original invoice so we can process your return quickly. A short explanation of why the product did not suit your needs is not necessary, but we would greatly appreciate it so we may better meet our valued customers' needs.

All returns should be sent to K9Power 5359 Industrial Way, Benicia, CA  94510.  Your return will be credited to your method of payment generally within 48-72 hours of receiving your return.